Springfield Community Ops
Approval Required7
3 Active AI Workers
Tools Connected
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Dana Mitchell
Department Director
Resident Requests
Track resident issues, community concerns, department routing, response status, follow-ups, and linked action items.
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Resident requests can originate from shared inboxes, staff messages, council follow-ups, or internal notes. Syntra organizes them into trackable work without replacing existing city systems.
28
New Requests
Resident issues and concerns
19
Routed
Department path suggested
12
Draft Ready
Prepared for approval
6
Due Today
Needs follow-up
4
Escalated
Extra review required
3
Repeated Issues
Watch-list requests
Resident Request Queue
Department Director view - static demo records from resident-facing work.