All WorkspacesScheduling
SB

Service Business Command Center

Miller HVAC

PilotClient

Preview only. Nothing is sent, saved, or changed from this workspace route.

Service Scheduling

Schedule & Dispatch

Manage service requests, review scheduling recommendations, resolve conflicts, and track job progress. All schedule changes require human approval before execution.

Workflow: Service Scheduling WorkflowRun: Waiting for ApprovalTimezone: UTC

Powered by the Syntra Workflow Backbone: Template → Run → Decision Engine → Action Proposals → Review Queue → Activity History

Total Requests

6

Upcoming Jobs

0

Unassigned

1

Conflicts

1

Pending Review

3

All Service Requests

Patricia Williamson

482 Oak Ridge Dr, Springfield, IL

UrgentScheduled

AC Repair — Compressor Diagnosis

Tech: John DavisScheduled: Jun 10, 4:00 AM – 6:00 AMTZ: America/Chicago

Notes: AC blowing warm air since yesterday. Customer has child with respiratory issues.

Notifications: 2 recipients

Robert Chen

215 Maple Ave, Springfield, IL

MediumScheduled

Annual Furnace Maintenance

Tech: Chris ReedScheduled: Jun 10, 8:00 AM – 10:00 AMTZ: America/Chicago

Notes: Existing maintenance plan customer. Prefers afternoon appointments.

Notifications: 1 recipients

Linda Garcia

731 Pine Hill Rd, Springfield, IL

HighRequested

HVAC System Estimate — Full Replacement Quote

Tech: UnassignedScheduled: Jun 11, 5:00 AM – 6:30 AMTZ: America/Chicago

Notes: Interested in Trane 16 SEER heat pump. Wants financing options. No tech assigned yet — needs scheduling.

Notifications: 1 recipients

Thomas Brown

164 Brook Ln, Springfield, IL

HighScheduled

Callback — Compressor Noise After Repair

Tech: John DavisScheduled: Jun 10, 4:00 AM – 6:00 AMTZ: America/Chicago

Notes: Customer called twice — very frustrated. Flagged for owner review. CONFLICT: John Davis double-booked with Patricia Williamson.

Notifications: 2 recipients

Emily Foster

903 Cedar St, Springfield, IL

MediumNeeds Reschedule

Blower Motor Replacement

Tech: John DavisTZ: America/Chicago

Notes: Waiting on blower motor delivery (backordered, ETA +2 days). Need to reschedule once parts arrive.

Notifications: 1 recipients

David Kim

267 Westwood Blvd, Springfield, IL

MediumScheduled

Heat Pump Quote Follow-Up / Installation

Tech: Chris ReedScheduled: Jun 12, 9:00 AM – 10:30 AMTZ: America/Chicago

Notes: Quote for 3-ton heat pump $8,450 sent. Customer deciding after talking to spouse. Follow-up scheduled.

Notifications: 1 recipients

Preview only. Nothing is sent, saved, or changed from this route. Schedule changes require human approval in the Workspace Review Queue before execution.