SB

Service Business Command Center

Miller HVAC

PilotClient

Preview only. Nothing is sent, saved, or changed from this workspace route.

Activity

Recent Activity

A record of reviews, approvals, dismissals, and saved drafts for Miller HVAC.

Scheduling Recommendation1 hour ago

Scheduling Agent recommends moving Thomas Brown to afternoon slot to resolve John Davis double-booking conflict.

Conflict Detected1 hour ago

John Davis double-booked: Patricia Williamson (9:00-11:00 AM) and Thomas Brown (9:00-11:00 AM) on June 10.

Technician Assigned3 hours ago

John Davis assigned to Patricia Williamson — AC Repair at 482 Oak Ridge Dr.

Service Request Created4 hours ago

Linda Garcia — HVAC Estimate at 731 Pine Hill Rd. No technician assigned yet.

Completion Notes5 hours ago

Chris Reed added completion notes for Robert Chen — Annual Furnace Maintenance.

Approval6 hours ago

Emily Foster blower motor reschedule approved. Moved to June 13 pending parts arrival.

Draft Saved1 day ago

Scheduling preference update: notification emails configured for Sarah and Mike.

Memory Updated1 day ago

Patricia Williamson — child respiratory sensitivity noted. Priority routing preference stored.