Service Business Agent

Miller HVAC · Service Business / HVAC

Job QueueFollow-UpsCallbacksPartsActivity

Business Service Agent

Syntra’s reusable service-business workspace for field teams, dispatchers, admins, and owners. HVAC is the first demo vertical. Built for plumbing, electrical, roofing, pest control, landscaping, and more.

Enabled Workers

3

Connected Tools

3

Active Jobs

6

Open Queue Items

4

Pilot Status

Active Testing

Owner / Admin Command Center

See all jobs, scheduling risks, callback follow-ups, and pending approvals across the business. Review and approve before anything reaches a customer.

Dispatcher / Operations View

Daily schedule, technician capacity, parts inventory, and job assignments. Triaging and reassignment tools.

Full dispatcher workspace coming in next build cycle.

Technician Workspace

Daily job list, schedule, digital checklists, photo capture, job completion, and escalation. Everything a field tech needs in one view.

Service Business Work Queue

Central triage for owner approvals: customer follow-ups, tech flags, estimates, invoices, and scheduling decisions.

Reusable Service-Business Template

HVAC first — then copy to any field-service vertical.

HVACPlumbingElectricalRoofingPest ControlLandscaping

Copy the worker model, update service types, parts catalogs, checklists, and approval rules.

Pilot Safety Guardrails

  • Messages require approval
  • Scheduling requires approval
  • Invoices / payments require approval
  • Data isolated
  • Activity history tracks decisions
  • No real external action in demo

Demo preview. No real emails are sent, no external systems are triggered, and no data is persisted to a database. All actions are local demo state only. The role toggle simulates how different team members would see this workspace.